Last modified on: September 2, 2024
Theotino Corporation ("Our Company," "We," "Data Controller") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, manage, store, and protect the data of our users ("users" or "you") when you use our app across various media platforms (collectively referred to as the "Services"). Please be aware that this Privacy Policy applies exclusively to information gathered by us through your use of the Services. By using the Services, you consent to the collection and use of your personal information as described in this policy.
We may update this Privacy Policy periodically, and we encourage you to review it regularly to stay informed about any changes. Updates will be posted here and will take effect immediately. Regularly checking this page will help you remain aware of the information we collect, how we use it, and under what conditions, if any, we may share it with third parties.
Please take the time to read this policy thoroughly to understand how we process and store your personal information. By accessing and using our Services, you agree to the practices described in this Privacy Policy.
Our main goal in collecting user information is to verify accounts, deliver high-quality service, meet your needs, and address any issues you may encounter. Be assured that any information you provide is securely protected in accordance with this Privacy Policy and applicable laws.
When you register for the game and use the Service, we may collect and record the information you provide to us, whether it's through the game itself, social networks, or other third-party services ("Account Information").
These are the categories of Personal Data that we collect to provide and improve our Service to you:
Name: Your first and last name as provided during account creation.
Location: Your general location based on your IP address.
Precise Location: Used to improve service functionality and offer location-based features.
Email: Your email address for communication and account management.
Third-Party IDs: Any third-party identifiers you provide when linking external accounts (e.g., Facebook, Google, Apple ID).
Phone Number: Collected to enhance communication and service.
User Account Information: Details used to manage and personalize your account.
In-Game Purchases: Records of any purchases made within the app.
Game Features: Information about which game features you use most frequently in game.
Game Preferences: Your preferred game settings and customization options in game.
Game Types: The types of Bingo games you play in game.
Usage Duration: How long you spend playing the game.
Usage Patterns: Information about how you interact with the game. (e.g., gameplay frequency, time of day).
IP Address: Your internet protocol address.
Advertising Identifiers: Unique identifiers used for targeted advertising inthe game.
Cookies: Small text files stored on your device to track your preferences and usage.
Software Development Kits (SDKs): Third-party tools used for analytics and other purposes inour app.
Device ID:A unique identifier for your device.
Device Platform:The operating system (e.g., iOS, Android) your device uses.
Firmware:The version of your device's software.
Mobile Carrier: Your mobile network provider.
Preferred Languages:The languages you select.
Installed Apps: Information about apps installed on your device.
Device Model: The model of your device.
Operating System: The name and version of your device's operating system.
Customer Support Interactions: Records of your communications with our support team, including any issues reported and resolutions provided.
Feedback: Information from feedback forms and surveys to improve our services.
Text Messages: Data related to text messages for service interactions.
Contacts: Information from your contacts may be collected to enable specific features or services within the app.
Please be aware that while our game itself does not require direct access to the following types of personal data, some third-party services (SDKs) integrated within the game may need to collect and use this data to function properly. This data collection is necessary for certain features and functionalities provided by these third-party services, not the core game itself. We want to ensure you're informed about what data might be involved:
Music Files: Audio files, such as music tracks or playlists, that you may upload or access through certain features in the game.
Other Audio Files: Non-music audio recordings, such as sound effects or voice memos, that you interact with or generate using third-party services within our game.
Photos: Images or photos that you upload or capture using features within the game provided by third-party services, including profile pictures or media you share.
Videos: Video files that you upload, record, or interact with through third-party services within the game, including videos you create or receive.
Voice or Sound Recordings: Audio recordings of your voice or other sounds made through third-party features within the game, such as voice messages or recorded notes.
Files and Docs: Various document types, including text files, PDFs, and other documents that you upload, store, or access through third-party services integrated into the game.
We are committed to ensuring that any data collected by these third-party SDKs is securely handled and used in accordance with this Privacy Policy and applicable laws.
Please be aware that since the purchases of virtual goods offered by the Service are managed by a third-party site, we do not have access to your credit card details or billing information.
In all instances of data access and collection, the information you provide will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily shared with unaffiliated third parties. We may use your information in the following ways: to create and maintain your account, ensuring a secure and smooth gameplay experience; to enable communication between users; to provide technical support and respond to your inquiries; to complete transactions initiated by you; and to gather feedback to improve our game and personalize your experience.
Additionally, with your consent, we may send you push notifications to inform you about game updates, promotions, and other relevant messages. You can opt out of these notifications in your device settings at any time.
We collect your information through various interactions with our services, including:
Registering for an account and using the service.
Participating in a game, competition, promotion, or survey.
Providing feedback, requesting support, or engaging in other forms of communication with us.
Purchasing any virtual product.
Connecting to or accessing our services using a third-party ID or login, such as a social networking site ID.
The information we collect is used for the following purposes:
To Provide and Improve Our Services: We use your information to deliver personalized content, process payments, and enhance the functionality and user experience.
To Communicate with You: We may send you notifications, updates, and promotional emails to keep you informed about new features, offers, and other relevant information.
To Perform Advertising and Marketing: Your information may be used to display personalized ads and promotional content based on your interests and preferences.
To Protect Our Rights and Comply with Legal Obligations: We may use your information to enforce our Terms of Service, prevent fraud or illegal activities, and comply with applicable laws and regulations.
For Any Other Business Purpose: As stated when collecting your personal data or as required by applicable data privacy laws, such as the California Consumer Privacy Act (CCPA).
We may share your information with service providers and partners who assist us in delivering our products and services, processing your purchases, and communicating with you. These service providers are authorized to use or disclose your information only as necessary to perform their tasks or to comply with legal obligations.
Third-Party Ad Servers: We work with third-party ad servers to display advertisements, provide us with performance reports, manage ad responses, analyze site usage, and help deliver relevant marketing messages and ads. These entities may use their own cookies and tracking technologies to collect information about your interactions with our app and other websites or apps you visit. This data is used for the purpose of analyzing and serving anonymous targeted advertising, which helps us deliver ads that are more relevant to your interests.
Website and Analytics Management: We share information with companies that manage our websites and third-party analytics firms that conduct market research on our behalf. These firms analyze how users interact with our products and services, providing insights that help us improve and enhance our offerings. The data shared with these firms may include user profiles, usage statistics, transaction information, and device identifiers.
Monetization Partners: We may share your Personal Data with our monetization partners, including but not limited to Facebook, Google, Google Firebase, Google AdMob, Applovin, Unity Ads, DT Exchange, Liftoff Monetize, ironSource, Mintegral, Bugly, and AppsFlyer. These partners use this information to optimize ad delivery, improve ad targeting, and maximize revenue generation. They may also use the data to conduct analytics and performance tracking across different platforms.
SDKs: We integrate Software Development Kits (SDKs) provided by third-party vendors into our platform. These SDKs collect and transmit data necessary for various services such as analytics, advertising, or payment processing. The information collected may include user behavior, device details, and interaction data, which are used to enhance service functionality and user experience.
User Profiles: Information about your account, preferences, and interactions within the app.
Usage Statistics: Data on how you use our services, including frequency, duration, and specific features accessed.
Transaction Information: Details related to purchases, including payment methods, transaction history, and billing information.
Device Information: Data such as device IDs, IP addresses, and operating system details, which help optimize service delivery and troubleshoot issues.
Media and Files: This includes any audio files (such as music tracks, sound effects, and voice recordings), images (like photos and profile pictures), videos, and documents (such as text files or PDFs) that you upload, create, or interact with within the app. These may be used by third-party SDKs for enhancing in-game experiences, enabling social sharing, processing media, and supporting in-app features.
You have the right to be informed about how your personal data is shared or sold. We will only share or sell your information when we have obtained your explicit consent. If you wish to exercise your right to opt out of the sale, sharing, or selling of your personal data, you can contact us at support@bingofairytale.com or through any available in-game support entrance. Upon receiving your request, we will take the necessary steps to ensure that your data is no longer sold or shared in ways you have opted out of.
We may engage third-party service providers, including payment processors, analytics providers, and other specialized services, to support and enhance the functionality and performance of our app. These third-party providers operate independently and have their own privacy policies and practices, which govern the collection, use, and sharing of your information by them. We strongly encourage you to review the privacy policies of these third-party providers to understand how your data may be handled and protected. While we select these providers carefully and require them to adhere to applicable data protection laws, we do not control their privacy practices.
If you are a resident of California, the CCPA grants you the following rights regarding your personal information:
Right to Non-Discrimination:You have the right to not be discriminated against for exercising any of your CCPA rights.
Right to Opt-Out:You have a right to opt out from future sales or sharing of personal information as those terms are defined by the CCPA.
Right to Delete:You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
Right to Know:You have the right to request details about the personal information we collect, use, disclose, and sell, if applicable.
To exercise any of these rights, please contact us at support@bingofairytale.com. We will respond to your request in accordance with the GDPR requirements.
If you are a resident of Virginia, the VCDPA provides you with the following rights:
Right to Access:You have the right to request access to the personal information we hold about you.
Right to Correct:You have the right to request the correction of inaccurate or incomplete personal information.
Right to Delete:You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Right to Data Portability:You have the right to request a copy of your personal information in a portable and readily usable format.
Right to Opt-Out:You have the right to opt out of the sale of your personal information or the processing of your data for targeted advertising purposes.
Right to Appeal:If we deny your request to exercise any of these rights, you have the right to appeal our decision.
To exercise any of these rights or to appeal a decision, please contact us at support@bingofairytale.com. We will respond to your request or appeal in accordance with the VCDPA requirements.
If you are a resident of the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR):
Right to Access:You have the right to request access to the personal information we hold about you and to obtain a copy of that information.
Right to Rectification:You have the right to request that we correct or update any inaccurate or incomplete personal information.
Right to Erasure:You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based.
Right to Restrict Processing:You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when you object to the processing.
Right to Data Portability:You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
Right to Object:You have the right to object to the processing of your personal information on grounds related to your particular situation, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making:You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
Right to Complain:You have the right to complain to a supervisory authority about our collection and use of your personal data.
To exercise any of these rights, please contact us at support@bingofairytale.com. We will respond to your request in accordance with the GDPR requirements.
If you are a resident of Brazil, the General Data Protection Law (LGPD) grants you the following rights:
Right to Access:You have the right to request access to the personal information we hold about you and to obtain a copy of that information.
Right to Rectification:You have the right to request the correction or update of inaccurate or incomplete personal information.
Right to Erasure:You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent on which the processing is based.
Right to Restrict Processing:You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability:You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
Right to Object:You have the right to object to the processing of your personal information on grounds related to your particular situation, including processing for direct marketing purposes.
Right to Review Automated Decisions:You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
To exercise any of these rights, please contact us at support@bingofairytale.com. We will respond to your request in accordance with the LGPD requirements.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure servers to ensure the confidentiality and integrity of your data. Additionally, we limit access to your personal information to those employees, agents, contractors, and partners who need to know that information in order to operate, develop, or improve our services. These parties are bound by strict confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations.
Data Protection Officer (DPO): Theotino Corporation's IT team is responsible for data protection. For any questions or concerns regarding your personal information and how it is handled, you can contact our Data Protection Officer (DPO) at: support@bingofairytale.com.
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to meet our legal obligations, resolve disputes, and enforce our agreements. Once your personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention policy.
You have the right to request the deletion of your personal data. If you wish to exercise this right, please contact us at support@bingofairytale.com. Upon receiving a valid request, we will:
Verify Your Identity: To ensure the security of your data, we may need to verify your identity before processing your request. This could involve providing additional information to confirm that you are the data subject.
Process Your Request: Once your identity is verified, we will review your request and proceed with the deletion of your personal data, unless there are legal or contractual obligations that require us to retain it.
Confirm Deletion: After your data has been deleted, we will send you a confirmation that your personal data has been removed from our records.
Exceptions: Please note that there may be exceptions to the right to deletion, such as when data retention is necessary to comply with legal obligations, resolve disputes, enforce agreements, or fulfill other legitimate purposes.
Our services are exclusively for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected data from someone under 18, please contact us at support@bingofairytale.com, and we will take the necessary steps to delete the information.
We process your personal data in accordance with the requirements set forth by applicable data protection laws. The legal bases for our processing activities are as follows:
We may process your personal data when you have provided explicit consent for a specific purpose. This includes situations where you sign up for newsletters, participate in promotional activities, or agree to receive marketing communications from us. You have the right to withdraw your consent at any time by contacting us at support@bingofairytale.com. However, please note that withdrawing consent may affect your ability to use certain features or services.
Processing your personal data is often necessary for the performance of a contract to which you are a party. For instance, when you register for an account, make a purchase, or utilize our services, we process your data to manage your account, process transactions, provide customer support, and deliver the requested services. Without this processing, we would not be able to fulfill our contractual obligations to you.
We may be required to process your personal data to comply with legal obligations imposed on us by applicable laws, regulations, or governmental authorities. This can include obligations related to tax compliance, financial reporting, record-keeping, and responding to lawful requests from public authorities. We ensure that any data processing conducted under this basis is done in accordance with the relevant legal requirements.
We may process your personal data based on our legitimate interests, provided that such processing does not override your fundamental rights and freedoms. Our legitimate interests include the following:
Fraud Prevention and Security:We process data to monitor, prevent, and detect fraudulent activity, unauthorized access, and other forms of misuse of our services. This helps us safeguard your account and our platform.
Service Improvement:We analyze user behavior and feedback to enhance the functionality, performance, and user experience of our services. This includes conducting research and analysis to better understand user preferences and trends.
Marketing and Advertising:We may use your data to personalize and deliver targeted marketing communications, promotions, and advertisements that are relevant to your interests. This allows us to provide you with a more tailored experience.
Business Operations:We process data to support our day-to-day business operations, including managing customer relationships, optimizing our services, and conducting market research.
In some circumstances, we may process your personal data to perform a task carried out in the public interest or in the exercise of official authority vested in us. This may apply in situations where data processing is necessary for regulatory compliance, public health and safety, or other matters of public interest.
We are committed to ensuring that our Privacy Policy remains current and reflective of our data practices. As such, we reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will take effect immediately upon being posted within theourapp or on our website.
If we make any material changes to this Privacy Policy, we will provide notice to you through prominent means, such as an in-app notification, email communication, or an update notice on our website. We encourage you to review these notifications to stay informed about how your data is being used.
Your continued use of our services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue using our services and contact us to discuss your concerns.
We recommend that you periodically review this Privacy Policy to stay informed about our data protection practices. This will help you understand how we collect, use, and share your personal data, as well as your rights regarding that data.
If you have any questions or concerns about changes to this Privacy Policy or how your personal data is processed, please contact us at support@bingofairytale.com. We are here to assist you and address any inquiries you may have.
If you have any questions about this Privacy Policy, please do not hesitate to contact us at support@bingofairytale.com.